Job Description
SUMMARY
The Assistant Manager is responsible for managing the daily operations of our
restaurant, including the selection, development and performance management of
employees. In addition, they oversee the inventory and ordering of food and supplies,
optimize profits and ensure that guests are satisfied with their dining experience. The
Assistant Manager reports to the General Manager and Regional Vice President.
ESSENTIAL FUNCTIONS
Primary responsibilities include:
General
Oversee and manage all areas of the restaurant and make final decisions on
matters of importance to guest service.
Financial
Adhere to company standards and service levels to increase sales and
minimize costs, including food, beverage, supply, utility and labor costs.
Responsible for ensuring that all financial (invoices, reporting) and
personnel/payroll related administrative duties are completed accurately, on time
and in accordance with company policies and procedures.
Food safety and planning
Enforce sanitary practices for food handling, general cleanliness, and maintenance
of kitchen and dining areas. Ensure compliance with operational standards,
company policies, federal/state/local laws, and ordinances.
Responsible for ensuring consistent high quality of food preparation and service.
Maintain professional restaurant image, including restaurant cleanliness, proper
uniforms, and appearance standards.
Estimate food and beverage costs. Work with Corporate office staff for efficient
provisioning and purchasing of supplies. Supervise portion control and quantities of
preparation to minimize waste.
Estimate food needs, place orders with distributors, and schedule the delivery of
fresh food and supplies.
Must be ServSafe certified.
Will uphold all ServSafe guidelines.
Guest service
Ensure positive guest service in all areas. Respond to complaints, taking any and all
appropriate actions to turn dissatisfied guests into return guests. Operational responsibilities
Ensure that proper security procedures are in place to protect employees,
guests and company assets.
Ensure a safe working and guest environment to reduce the risk of injury and
accidents. Completes accident reports promptly in the event that a guest or
employee is injured.
Manage shifts which include: daily decision making, scheduling, planning while
upholding standards, product quality and cleanliness.
Investigate and resolve complaints concerning food quality and service.
Personnel
Provide direction to employees regarding operational and procedural issues.
Interview hourly employees. Direct hiring, supervision, development and, when
necessary, termination of employees.
Conduct orientation, explain the Whiskey Creek Philosophy, and oversee the
training of new employees.
Develop employees by providing ongoing feedback, establishing performance
expectations and by conducting performance reviews.
Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare
schedules and ensure that the restaurant is staffed for all shifts.
Community Involvement
Provide strong presence in local community and high level of community
involvement by restaurant and personnel.
QUALIFICATIONS
College degree is preferred. Bachelor of Science degree in hotel/restaurant
management is desirable. A combination of practical experience and education
will be considered as an alternative.
Knowledge of computers (MS Word, Excel).
Proficient in the following dimensions of restaurant functions: food planning and
preparation, purchasing, sanitation, security, company policies and procedures,
personnel management, recordkeeping, and preparation of reports.
Must possess a valid drivers license.
Must be eligible to work in the United States.
Must agree to background and credit check.
PERSONAL REQUIREMENTS
Self-discipline, initiative, leadership ability and outgoing.
Pleasant, polite manner and a neat and clean appearance.
Ability to motivate employees to work as a team to ensure that food and service
meet appropriate standards.
Must be able to handle the pressures of simultaneously coordinating a wide
range of activities and recommend appropriate solutions to restaurant problems.
Must possess good communication skills for dealing with diverse staff.
Ability to coordinate multiple tasks such as food, beverage and labor cost while
maintaining required standards of operation in daily restaurant activities.
Ability to determine applicability of experience and qualifications of job applicants. ACCOUNTABILITIES
Keeps General Manager and Regional Vice President promptly and fully informed of
all issues (i.e. problems, unusual matters of significance and positive events) and
takes prompt corrective action where necessary or suggests alternative courses of
action.
Completes job responsibilities and performance objectives in a timely and effective
manner and in accordance with Whiskey Creek policies and procedures.
Maintains a favorable working relationship with all company employees to foster and
promote a cooperative and harmonious working climate which will be conducive to
maximum employee morale, productivity and efficiency/effectiveness.
At all times provides a favorable image of Whiskey Creek to promote its “We Care”
philosophy .
Performs other duties and responsibilities as required or requested.
SUPERVISION OF OTHERS
25+ employees each shift
WORKING CONDITIONS
Hours may vary if manager must fill in for his/her employees or if emergencies
arise (typical work week = 50 hours).
Ability to perform all functions at the restaurant level, including delivery when
needed.
Position requires prolonged standing, bending, stooping, twisting, lifting products
and supplies weighing 45 pounds, and repetitive hand and wrist motion.
Work with hot, cold, and hazardous equipment as well as operates phones,
computers, fax machines, copiers, and other office equipment.
Industry:
Hotels/Restaurants/Airlines/Travel
Functional Area:
Hotels / Restaurants
Keyskills:
Hotel jobs,Restaurant jobs,Hotel Managements
Desired Candidate Profile
SUMMARY
The Assistant Manager is responsible for managing the daily operations of our
restaurant, including the selection, development and performance management of
employees. In addition, they oversee the inventory and ordering of food and supplies,
optimize profits and ensure that guests are satisfied with their dining experience. The
Assistant Manager reports to the General Manager and Regional Vice President.
ESSENTIAL FUNCTIONS
Primary responsibilities include:
General
Oversee and manage all areas of the restaurant and make final decisions on
matters of importance to guest service.
Financial
Adhere to company standards and service levels to increase sales and
minimize costs, including food, beverage, supply, utility and labor costs.
Responsible for ensuring that all financial (invoices, reporting) and
personnel/payroll related administrative duties are completed accurately, on time
and in accordance with company policies and procedures.
Food safety and planning
Enforce sanitary practices for food handling, general cleanliness, and maintenance
of kitchen and dining areas. Ensure compliance with operational standards,
company policies, federal/state/local laws, and ordinances.
Responsible for ensuring consistent high quality of food preparation and service.
Maintain professional restaurant image, including restaurant cleanliness, proper
uniforms, and appearance standards.
Estimate food and beverage costs. Work with Corporate office staff for efficient
provisioning and purchasing of supplies. Supervise portion control and quantities of
preparation to minimize waste.
Estimate food needs, place orders with distributors, and schedule the delivery of
fresh food and supplies.
Must be ServSafe certified.
Will uphold all ServSafe guidelines.
Guest service
Ensure positive guest service in all areas. Respond to complaints, taking any and all
appropriate actions to turn dissatisfied guests into return guests. Operational responsibilities
Ensure that proper security procedures are in place to protect employees,
guests and company assets.
Ensure a safe working and guest environment to reduce the risk of injury and
accidents. Completes accident reports promptly in the event that a guest or
employee is injured.
Manage shifts which include: daily decision making, scheduling, planning while
upholding standards, product quality and cleanliness.
Investigate and resolve complaints concerning food quality and service.
Personnel
Provide direction to employees regarding operational and procedural issues.
Interview hourly employees. Direct hiring, supervision, development and, when
necessary, termination of employees.
Conduct orientation, explain the Whiskey Creek Philosophy, and oversee the
training of new employees.
Develop employees by providing ongoing feedback, establishing performance
expectations and by conducting performance reviews.
Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare
schedules and ensure that the restaurant is staffed for all shifts.
Community Involvement
Provide strong presence in local community and high level of community
involvement by restaurant and personnel.
QUALIFICATIONS
College degree is preferred. Bachelor of Science degree in hotel/restaurant
management is desirable. A combination of practical experience and education
will be considered as an alternative.
Knowledge of computers (MS Word, Excel).
Proficient in the following dimensions of restaurant functions: food planning and
preparation, purchasing, sanitation, security, company policies and procedures,
personnel management, recordkeeping, and preparation of reports.
Must possess a valid drivers license.
Must be eligible to work in the United States.
Must agree to background and credit check.
PERSONAL REQUIREMENTS
Self-discipline, initiative, leadership ability and outgoing.
Pleasant, polite manner and a neat and clean appearance.
Ability to motivate employees to work as a team to ensure that food and service
meet appropriate standards.
Must be able to handle the pressures of simultaneously coordinating a wide
range of activities and recommend appropriate solutions to restaurant problems.
Must possess good communication skills for dealing with diverse staff.
Ability to coordinate multiple tasks such as food, beverage and labor cost while
maintaining required standards of operation in daily restaurant activities.
Ability to determine applicability of experience and qualifications of job applicants. ACCOUNTABILITIES
Keeps General Manager and Regional Vice President promptly and fully informed of
all issues (i.e. problems, unusual matters of significance and positive events) and
takes prompt corrective action where necessary or suggests alternative courses of
action.
Completes job responsibilities and performance objectives in a timely and effective
manner and in accordance with Whiskey Creek policies and procedures.
Maintains a favorable working relationship with all company employees to foster and
promote a cooperative and harmonious working climate which will be conducive to
maximum employee morale, productivity and efficiency/effectiveness.
At all times provides a favorable image of Whiskey Creek to promote its “We Care”
philosophy .
Performs other duties and responsibilities as required or requested.
SUPERVISION OF OTHERS
25+ employees each shift
WORKING CONDITIONS
Hours may vary if manager must fill in for his/her employees or if emergencies
arise (typical work week = 50 hours).
Ability to perform all functions at the restaurant level, including delivery when
needed.
Position requires prolonged standing, bending, stooping, twisting, lifting products
and supplies weighing 45 pounds, and repetitive hand and wrist motion.
Work with hot, cold, and hazardous equipment as well as operates phones,
computers, fax machines, copiers, and other office equipment.
Company Profile
Global Connections Manpower www.globalconnectionsmanpower.com
We are pleased to introduce our company Global Connections promoted by a group of seasoned HRD professionals. We are involved in manpower placement and head hunting in junior, middle and senior management, up to CEO levels in various functional disciplines. We have an excellent data bank & we are a team of young, enthusiastic and qualified professionals having a corporate HR experience of more than 10 years. We are highly innovative and sincere in delivering the quality results in best possible time line, thereby becoming the most respected and effective recruitment / search firm for Permanent/Temporary placements in industry.
Global Connections Company offering out of the box Campus recruitment solutions to Institutes and colleges in India. With a vision to explore and harness the talents of young leaders across India, we have come up with an innovative concept – Global Connections, formulated exclusively for Campus recruitment and promotion of institutes and colleges looking to place their fresh candidates.
For the past two years, Global Connections has successfully facilitated the student community in finding the most sought-after career opportunities and simultaneously empowered its clients in discovering the best talent, thereby matching the right people with the right job which make us ideal company to hire for institute and colleges looking to place their candidates though Campus mode.
Global Connections feels proud to get an opportunity to work with some of the top notch companies in its clientele. Global Connections is dedicated to connect Campuses across India and thereby making a single virtual Campus by partnering with best technical and professional colleges across the nation on a symbiotic model, and hence bridging the gap between the good & talented students looking for their dream jobs and the companies hunting for fresh and unexplored potential.
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